Shipping Policy

1. Introduction

At Velocity Zone, we are committed to providing efficient and reliable shipping services for our wholesale customers. This Shipping Policy outlines the terms and conditions related to the shipping of products ordered through our wholesale services. Please read this policy carefully to understand our shipping procedures and timelines.

2. Shipping Methods

We offer the following shipping methods for wholesale orders:

  • Standard Shipping: Estimated delivery within [Insert Number] business days.

  • Expedited Shipping: Estimated delivery within [Insert Number] business days.

  • Freight Shipping: For large or bulky orders, we offer freight shipping options. Delivery times vary based on location and carrier.

3. Shipping Costs

  • Calculation: Shipping costs are calculated based on the weight, dimensions, and destination of the order. The shipping cost will be displayed at checkout.

  • Free Shipping: We offer free standard shipping on orders over [Insert Amount] within [Insert Region].

4. Order Processing

  • Processing Time: Orders are typically processed within [Insert Number] business days after payment confirmation. Processing times may be longer during peak seasons or for custom orders.

  • Order Confirmation: You will receive an order confirmation email once your order has been placed successfully.

5. Delivery Times

  • Estimates: Estimated delivery times are provided for informational purposes and are not guaranteed. Delivery times may vary based on the shipping method selected and the destination.

  • Delays: We are not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier's website.

7. International Shipping

  • Destinations: We ship to [Insert List of Countries or Regions]. Please contact us for shipping options to other destinations.

  • Customs and Duties: International customers are responsible for any customs duties, taxes, and fees imposed by their country. These charges are not included in the shipping cost and will be collected by the carrier upon delivery.

8. Shipping Address

  • Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  • Address Changes: If you need to change your shipping address after placing an order, please contact us immediately. Address changes may result in additional shipping charges or delays.

9. Damaged or Lost Shipments

  • Inspection: Please inspect your shipment upon delivery. If you notice any damage, please note it on the delivery receipt and contact us immediately.

  • Lost Shipments: If your shipment is lost in transit, please contact us. We will work with the carrier to resolve the issue and, if necessary, reship your order.

10. Returns and Exchanges

Please refer to our Return Policy for detailed information on returns and exchanges related to shipping issues.

11. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Shipping Policy or need assistance with a shipment, please contact us at:

Velocity Zone
Peshawar, Pakistan
03229577425
Email: info@velocityzone.store

Thank you for choosing Velocity Zone. We appreciate your business and are committed to providing you with high-quality sports goods and excellent customer service.